At Himalayan Food Bank, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full Name
- Email Address
- Phone Number
- Mailing Address
- Organization Name (if applicable)
Donation Information
When you make a donation, we may collect information related to your donation. However, payment details are processed securely through trusted third-party payment providers, and we do not store your complete payment card information.
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Time Spent on the Website
- Referring Website
2. How We Use Your Information
We use your information to:
- Process donations securely.
- Respond to your inquiries.
- Register volunteers and partners.
- Improve our website and services.
- Send updates, newsletters, and announcements (only if you opt in).
- Maintain records of donations and community programs.
- Comply with legal obligations.
3. Cookies
Our website may use cookies to improve your browsing experience. Cookies help us understand visitor behavior, remember user preferences, and enhance website performance.
You can disable cookies through your browser settings, although some website features may not function properly.
4. Information Sharing
We do not sell, rent, or trade your personal information.
We may share information only with:
- Trusted service providers that help operate our website.
- Secure payment processors.
- Government authorities when required by law.
- Professional advisers when legally necessary.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to use commercially acceptable methods to protect your data, no internet transmission is completely secure.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage users to review their privacy policies before providing any personal information.
7. Children’s Privacy
Our services are not intended for children under the age of 13 without parental or guardian consent. We do not knowingly collect personal information from children.
8. Your Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal information.
- Correct inaccurate information.
- Request deletion of your personal data.
- Withdraw consent for marketing communications.
- Request a copy of the information we hold about you.
To exercise these rights, please contact us using the details below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Himalayan Food Bank
Email: info@himalayanfoodbank.com
Phone: +977 985-1051577
Address: Lokanthali, Bhaktapur, Nepal
We are committed to protecting your privacy while supporting our mission of reducing hunger, promoting food security, and serving communities with dignity and compassion.