Education: +2 or Bachelor’s degree in Management, Hospitality, or a related field.
Experience: 1–2 years of experience in reception, front desk, customer service, or a similar role preferred.
Communication: Excellent verbal and written communication skills.
Computer Skills: Basic knowledge of MS Office, email, internet, and office management software.
Customer Service: Friendly, professional, and customer-oriented attitude.
Language: Good command of Nepali and English; additional languages are an advantage.
Personality: Polite, confident, well-presented, punctual, and responsible.
Responsibilities:
- Welcome and assist visitors and clients.
- Answer and redirect phone calls.
- Manage appointments and meeting schedules.
- Handle incoming/outgoing correspondence and emails.
- Maintain reception and visitor records.
- Coordinate with different departments.
- Perform general administrative and front-desk duties.
Other: Ability to multitask, work under pressure, and maintain confidentiality.